Just about everything. The welcome from Thomas was outstanding. He couldn't do enough for us. The Hotel itself is very comfortable. It is warm, clean and very well decorated. The beds are sublime and the breakfast excellent. I will recommend this Hotel to anyone who is interested. It is quite exceptional.
Ian - Edinburgh (Family With Young Children)

Skerrols House was flawless, impeccably furnished and decorated with luxury comforts. The rooms were delightful and exactly what you saw on the website. In fact, in person they were more impressive. The bathroom was huge complete with full bath and separate large power shower, I especially loved that it had a window into the gardens. The bed was the most comfortable I've ever slept in with the linen fresh and spotless. The communal facilities were lovely, although we didn't have time to enjoy they were very homely indeed. The breakfast in the morning was fabulous with a wide spread of food catering for all tastes and diets. I cannot fault a thing. The staff were friendly, relaxed and happy creating a comfortable home away from home environment. They worked very hard but appeared to enjoy their work very much.
Katie - London (Young Couple)

Wow. 10/10 experience. I've beer before had such a warm welcome at such a luxurious place. Staff, rooms, all is impeccable in style. I've read mixed reviews yet our stay was perfect. Bathroom was bigger than some of the b&b rooms I've slept in during my vacation in Scotland. All very luxurious and cosy. It really feels like your own country home, not some formal place you have to stay. Super location in the countryside. Both informal and fitting like an old pair of jeans while beig incredibly posh and stylish. Great, no, fantastic bed and etremely friendly service. It really doesn't get any better than this. Oh, forgot to mention the super-delicious breakfast - a wealth of fresh fruits and delicious scrambled eggs with salmon. Very very good. Will go to no other place while visiting Islay.
Mitchael - Maastricht, Netherland (Family With Young Children)

On arrival, we were made to feel very welcome, our room was spotless with a great view, the breakfasts were very nice with a good selection of fruit etc and the lounge was well stocked with interesting books covering the island. Wi-fi was also available for the 'need to be connected' folks. The weather was beautiful for us, but if you were unlucky to get a really wet day, there is a 'boot room' for drying off boots and wet clothes as well as providing guests with the use of washing machines.
David - Letchworth Garden City (Mature Couple)

Anne was an absolutel joy and couldn't have done more to help us. Getting us a dinner reservation at the Bridgend Hotel after they had stopped serving dinner for the night and then offering us a dram of Kilchoman by the fire after we got home went above and beyond the call of duty.
Jason - Olalla, United States of America (Group of Friends)

Excellent b&b - couldn't find any fault with it. Rooms are spacious and very comfortable; the property in general is lovely and in a really nice location; shower was lovely and warm (maybe I shouldn't be surprised at this but I've been to other remote properties where this isn't the case); free wifi; beautiful living room with open fire; delicious Scottish breakfast; very warm and friendly hosts. Would love to go back again soon!
John - London (Group of Friends)